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Terms and Conditions for accessing and using Rischio.io

Last updated: 2025-08-09
Legal name: Rischio SAS
Tax ID: 901787239-9
Location: Bogotá, Colombia
Contact email: hello@rischio.io
Scope: These Terms and Conditions apply to all services and platforms of Rischio SAS, including rischio.io, all its subdomains, mobile applications, APIs, and current and future integrations.

1. Acceptance of Terms

Accessing and using Rischio’s services implies full and unconditional acceptance of these Terms and Conditions.
Acceptance is implicit by the mere use of the platform.
Rischio SAS may modify these Terms at any time and will publish updates on its website. Users are responsible for reviewing them periodically.

2. Nature of the Service and License

Rischio provides its services under a Software as a Service (SaaS) model, granting the user a non-exclusive, non-transferable, worldwide, temporary, and revocable license to access and use the platform according to the chosen plan.
The user does not acquire any ownership rights over the software, its source code, databases, design, functionalities, or content.
All software and related rights are and will remain the exclusive property of Rischio SAS.

3. Intellectual Property

  • All content, code, interfaces, documentation, trademarks, logos, trade names, and graphical elements are the property of Rischio SAS or its licensors.
  • Any reproduction, distribution, public communication, transformation, reverse engineering, decompilation, or extraction without the express written authorization of Rischio SAS is prohibited.
  • Using the platform does not grant any license or rights over the intellectual property of Rischio SAS.

4. Disclaimer on Results

Rischio does not guarantee the accuracy, completeness, or suitability of results, designs, calculations, or analyses generated by the software.
The user is solely responsible for:

  • Verifying the accuracy of the data entered.
  • Using results in accordance with applicable laws and technical standards.
  • Bearing any claims, damages, or liabilities arising from the use of such results.

Rischio assumes no liability for any direct or indirect losses or damages resulting from the use of the software.

5. User Registration and Accounts

  • To use the service, the user must register and provide truthful and updated information.
  • The user is responsible for maintaining the confidentiality of their credentials.
  • Account sharing or unauthorized credential sharing is not allowed.
  • The user must keep their billing information updated.

6. Payments, Billing, and Refunds

  • Payments are processed through PayU or other authorized methods by Rischio SAS.
  • Payment may be recurring (subscription) or one-time (single period).
  • Billing is in advance.
  • Right of withdrawal: The user may request a refund within 5 business days after the initial purchase, provided they have not used the service. This does not apply to renewals.
  • No refunds will be issued for partially used periods or already processed renewals.
  • Rischio may change prices or plan features, with prior notice and honoring the current paid period.

7. Suspension and Termination of Service

Rischio may suspend or cancel accounts immediately if:

  • The user breaches these Terms.
  • Fraud, misuse, or illegal activity is detected.
  • Payment failure occurs after 4 failed collection attempts.

In the event of suspension due to non-payment, the account will be reactivated once all outstanding amounts are settled.
Suspension does not exempt the user from payment obligations.

8. User Obligations

The user agrees to:

  • Use the platform only for legal and legitimate purposes.
  • Not upload illegal content or content infringing third-party rights.
  • Comply with the laws and regulations of their country when using the service.
  • Back up their own data, as Rischio is not a permanent repository and does not guarantee indefinite storage.

9. Limitation of Liability

In no event shall Rischio SAS be liable for:

  • Loss of revenue, profits, data, or reputation.
  • Indirect, incidental, or consequential damages.
  • Results obtained from using the software.

Rischio’s maximum liability shall, in any case, be limited to the amount actually paid by the user in the last 12 months.

10. Service Availability

Rischio will aim for 99% service availability, except for:

  • Scheduled maintenance.
  • Third-party failures (internet providers, servers, etc.).
  • Force majeure or acts beyond Rischio’s control.

The processing of personal data is governed by the Rischio SAS Privacy Policy, which is an integral part of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Colombia.
Any dispute shall be resolved by the competent courts of Bogotá D.C., Colombia.

13. Contact

For questions, complaints, or claims related to these Terms, please contact:
Email: hello@rischio.io
City: Bogotá, Colombia